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1. Why am I getting double charged for Real Estate taxes?

As a result of reversion, Town residents now pay $0.32 per $100 value Real Estate taxes. In addition, Town residents pay $0.52 per $100 value Real Estate tax to the County of Bedford. Each locality bills separately for their respective rate thus residents get TWO bills – they are not getting double charged. When the Town was a City residents paid $0.86 per $100 value Real Estate taxes. Residents have received a net reduction in their tax rate of $0.02 per $100 value on their taxes for additional service delivery as residents now have access to Town and County services. The Town Real Estate tax bill must be paid at the Town of Bedford Municipal Building and the County of Bedford Real Estate tax bill must be paid at the County Administration Building.

2. How long do I have to pay my utility bill?

A customer is given 15 days from the original bill due date to pay their bill. If the due date of cut-off falls on a weekend or holiday then it rolls to the next business day.

Cut-Off Notice Cycle

Due Date Cut-off Notice Sent Disconnect
Cycle 1: 10th day 15th day 25th day
Cycle 2: 20th day 25th day 5th day
Cycle 3 & 4: 30th day 5th day 15th day

3. Why did my electricity get cut off?

Reasons for discontinuance of service are:

(a) Nonpayment of bill or other charges;
(b) Partial payment of bill or other charges;
(c) Failure to comply with utility rules, regulations or policies;
(d) Tampering with utility equipment or stealing service.

4. Why did I not receive a personal property tax bill?

Personal vehicles that are valued at $20,000 or less receive 100% Personal Property Tax Relief (PPTR) and will not receive a tax bill from the Town. Personal vehicles that are valued at $20,001 or more will receive 100% PPTR on the first $20,000 of their tax bill and will only be billed for the remaining portion over $20,000 at $1.06 per $100 of assessed value. The Town Personal Property tax bill must be paid at the Town of Bedford Municipal Building and the County of Bedford Personal Property tax bill must be paid at the County Administration Building.

5. Where can I pay my utility bills?

You may pay your utility bill at the Town Administration building, located at 215 East Main Street, Bedford. The Collections Office is located right across from the front doors. Hours are Monday - Friday, 8:30 a.m. - 5:00 p.m. 

There is also a drop box to the right of the front doors where you may drop off your payments if you do not need a receipt. Or you may pay online by visiting our: Make a Payment Page

6. Where do I get utilities turned on or off?

Utilities can be turned on or off at the Town Administration building, 215 E. Main St. The Utility Billing office is located to the right of the Collection's Office, right across from the front doors. 

Hours of operation are: 8:30 a.m. - 5:00 p.m. Monday - Friday.

You may call: 540-587-6057 if you have any questions. 

7. How much notice is needed when applying for new service or to disconnect service?

Normally we need 24 hours notice.

The connection date for new service or the disconnect date cannot be scheduled on the weekend of holiday.